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BRC ePublications

Click on the thumbnails below to view our retail reports as an ePublication.

These BRC publications have been optimized for viewing online, and on tablet devices such as the Apple iPad and Google Nexus.

Great Expectations - Roundtable on building trust and transparency in the supply chain
Published: June 2014

Ensuring trust in the supply chain is fundamental to retailers. Our members know how damaging it is when that trust breaks down, which is why they invest so much to source responsibly and ensure consumers have the information they need. Reflecting on recent events, where trust has been questioned, the BRC organised a series of roundtable discussions with retailers, suppliers, regulators and NGOs to analyse the current controls in our supply chains and the challenges ahead. The final output of these discussions Great Expectations: Roundtable on building trust and transparency in the supply chain gives an interesting commentary of the current and future issues facing our supply chain including the role of regulation, responding to consumers and transparency.

Great Expectations
A Better Retailing Climate: Driving Resource Efficiency
Published: January 2014

A Better Retailing Climate is a voluntary initiative that sets out the collective environmental ambitions of a group of BRC members. When the BRC launched this initiative in 2008, it announced five targets on reducing the environmental impact of the retail sector. These targets came to an end in 2013 and all have been exceeded. Our new report, A Better Retailing Climate: Driving Resource Efficiency, launched at the House of Commons on 29 January 2014, announces a new set of targets and commitments on environmental sustainability to 2020, demonstrating that the UK retail sector is innovative, forward thinking and a true global leader in this area. The report also outlines the progress and achievements made by members against the original targets and contains several case studies showcasing what the industry is doing across a wide range of environmental areas including responsible sourcing, sustainable products and reducing water and energy usage.

A Better Retailing Climate: Driving Resource Efficiency
BRC Retail Crime Survey 2013
Published: January 2014

The Annual BRC Retail Crime Survey (2013) provides valuable evidence to help fill the gap in our understanding about the impact of crime on retailers, a key sector of our economy. A broad range of retailers participate in the survey, from large multiples to smaller retailers, representing around half of the retail sector by turnover.

Retail Crime Survey 2013
Scottish Retail at the Heart of Our Communities
Published: January 2014

Retailers deliver a multitude of communal services a central meeting-place, somewhere for local groups and politicians to engage with people as they shop, an outlet for local products, cash points, notice boards and newspapers, information on nutrition, recycling and so on. Above and beyond all this, however, retailers are passionate about their wider social obligations, and doing even more through their community programmes. The Scottish Retail Consortium's latest publication, Scottish retail at the heart of our communities, showcases outstanding examples of projects in which retailers are engaged across the country. Supporting the future of the communities in which they trade is the right thing to do, and makes perfect business sense.

Scottish Retail at the Heart of our Communities
Cost of Payment Collection Survey 2012
Published: May 2013

Fundamental changes in the UK retail industry as customers embrace new technology and new ways to shop are producing major changes in the relative importance of different payment methods. Customers did 10 per cent less of their shopping with cash in 2012 than the previous year. Paying with cash is still the most popular choice for customers in the UK but the pace of change in the ways people are choosing to buy is accelerating. The major gainers have been debit cards, and newer methods such as PayPal, as online and self-service shopping grows. Increasingly people also prefer debit to credit cards as they try to manage their under-pressure finances – leaving cash and credit cards the big losers.

Cost of Payment Collection 2012
A Better Retailing Climate: Progress Report 2012
Published: March 2013

Launched in April 2008, A Better Retailing Climate is a voluntary initiative that sets out the collective environmental ambitions of a group of leading British retailers. As a sector, this means playing a leading role in helping to mitigate the threats of climate change. We do this by improving our own environmental performance, contributing to the broader goals of the UK, as well as helping customers and supply chain partners to do the same. Similar to previous versions, this progress report summarises our collective performance based on data from the previous year (in this case 2012 data). The first section considers the direct environmental impact of retailers, while the second section looks at the supply chain and customer impact. The final section sets out what we believe are the policy barriers and incentives needed to drive further action.

A Better Retailing Climate Progress Report 2012
Retail in Society: Opportunities for All
Published: January 2013

The retail sector is a key engine of social mobility, but the Government should work with retailers and keep regulatory burdens to a minimum to make the most of this potential. Launched at the BRC's Parliamentary Reception on 30 January 2013, Retail in Society: Opportunities for All showcases a collection of case studies outlining how the sector is enabling people from all backgrounds to progress up the career ladder. It includes a foreword from Alan Milburn, Chair of the Social Mobility and Child Poverty Commission, in which he commends retailers for investing in their employees and offering them genuine opportunities to progress and develop their skills.

Retail in Society: Opportunities for All
BRC Retail Crime Survey 2012
Published: January 2013

The BRC Retail Crime Survey 2012 is the most comprehensive since the survey began - attracting responses from 44 retailers, employing 1.4 million staff and representing 58 per cent of the retail sector by turnover. The cost of crime has risen significantly again this year, rising by 15.6 per cent, to an overall cost of £1.6 billion.The number of incidents has also risen in the majority of offences, with the exception of robbery, which has remained stable and violence against staff, which has reduced by 55 per cent when compared to the previous year.

BRC Retail Crime Survey 2012
Retail in Scotland: The Nation's Favourite Job
Published: January 2013

Shopping is something we all do, whether for essential items like food and clothing or for leisure goods such as CDs, DVDs and books. Through our experiences in the local convenience store, in the nearby supermarket, on the high street or through online stores, we all have a view on what retail has to offer.

What many don’t realise is retailing is one of Scotland’s favourite jobs. As Scotland’s largest private sector employer, over 240,000 people choose to work in retail. This accounts for a staggering 9 per cent of total employment in Scotland.

Retail in Scotland: The Nation's Favourite Job
21st Century High Streets: What Next for Britain's Town Centres?
Published: December 2012

The BRC published its original report, 21st Century High Streets: A new vision for our town centres, in July 2009. The aim of this new report is to review progress and identify the priorities for action still needed to create successful high streets.

21st Century High Streets: What Next for Britain's Town Centres?
UK Retail: Leading Globally, Serving Locally
Published: June 2012

UK Retail: Leading Globally, Serving Locally brings together data on all facets of retailing for the first time. It makes the case for urgent action from the Government to implement a credible plan for economic growth in which retail can help to power the recovery.

UK Retail: Leading Globally, Serving Locally
Welsh Retail: Serving our Communities
Published: June 2012

Welsh Retail: Serving Our Communities draws on research by Oxford Economics and the Oxford Institute of Retail Management to present key statistics about the retail sector in Wales.

Retail is the largest private sector employer in Wales, and the sector accounts for more than 11 per cent of the total workforce, providing jobs for around 131,000 people. A large proportion of retail jobs are held by people who are 25 and under, an age group facing particular challenges finding work in the current economic climate.

Welsh Retail: Serving our Communities
A Better Retailing Climate 2011
Published: January 2012

A Better Retailing Climate was launched in April 2008 setting out the sector's collective environmental ambitions. Leading retailers, accounting for 52 per cent of UK retail by market value, have signed up to this voluntary initiative.

Updated during 2011, this report serves as a platform for further development, demonstrating where progress can be made without need for additional regulation and encouraging all retailers to continue to improve the sustainability of their business, because it makes good business sense. It also meets our commitment to report our achievements transparently and consistently.

Retail: Serving Scotland's Communities
Published: January 2012

Retail: Serving Scotland's Communities highlights the contribution retail makes to the Scottish economy.

The report draws on new research and highlights key statistics including:
- 10 per cent of Scottish businesses are retailers, higher than the 9 per cent UK average
- Retail remains Scotland's largest private-sector employer with nearly 240,000 employees, around 9% of the workforce
- Retail sales of Scottish food and drink brands across Scotland, England and Wales have increased by 32 per cent since 2007 and were worth £1.85 billion in 2011.

Retail: Serving Scotland's Communities
Retail in Society: Britain's Favourite Job
Published: November 2011

Shopping is something we all do, whether for essential items like food and clothing or for leisure goods such as CDs, DVDs and books. Through our experiences in the local corner shop, in the nearby supermarket, on the local high street or through online stores, we all have a view on what retail has to offer. What many don't realise is retailing is one of Britain's favourite jobs. As the UK's largest private sector employer, a staggering three million people choose to work in retail. Yet all too often retail jobs are simply dismissed as low skilled with limited career opportunities.

In fact the opposite is true. From customer services assistant to fashion buyer, from butcher to store manager, from fleet manager to food technologist, the sector offers a wide variety of roles with real opportunities to learn skills and progress within the sector. It is for this reason we have put together this booklet to help demonstrate just some of the employment and training opportunities the sector has to offer – from on the job training and mentoring right through to apprenticeships and formal qualifications.

Retail in Society: Britain's Favourite Job
Retail in Society: Serving our Communities
Published: November 2011

Retailers are at the heart of local communities but their contribution goes far beyond offering a wide range of quality products at competitive prices.

Every year, retailers invest staff time and money in helping to improve the communities they serve. From sponsoring a local sports club and partnering with charities to running volunteering programmes and having collection boxes on counters, responsible retailers are making a real difference, every day.

Working with communities is fundamental to retail. It has been happening for years with varying degrees of acknowledgement or recognition. We are therefore delighted that, for the first time, we are able to bring together in this publication the best examples of voluntary and community work the sector has to offer.

Retail in Society: Serving our Communities
Responsible Retailing: BRC Childrenswear Guidelines
Originally published: September 2011
Fourth edition: May 2013

BRC retail members recognise their responsibilities in providing age appropriate clothing designs and marketing these to parents in ways which do not sexualise or unduly gender stereotype children. Good retailing is all about providing the goods and services that customers want, when and where they want it and at the right price. It is a highly competitive market and each retailer takes great care in positioning their offer to meet the wishes of their customer base. As a result each brand develops a unique offer. But responsible retailers share a commitment to delivering this wide choice of product and price range in a way that preserves the innocence of our children.

Responsible Retailing: BRC Childrenswear Guidelines has been developed by BRC members who have further signalled their commitment by becoming signatories. It draws on established good practice in the companies concerned. The guidance is intended as a backdrop against which individual retailer's policies are developed and not a substitute for those policies which will inevitably also reflect brand concerns.

Responsible Retailing: BRC Childrenswear Guidelines
Future Online Security: Tackling eCrime and Fraud
Published: December 2010

Online sales reached around £800 million per month by autumn 2009 and are forecast to increase by around 15 percent annually, creating a correspondingly higher risk of fraud and other online crime.

Future Online Security: Tackling eCrime and Fraud looks at how businesses are protecting themselves/customers from e-crime, and work with law enforcement agencies to understand emerging threats to retailers and what needs to be done to get business crime addressed. Work with government for a better response to the growth in e-crime.

The report identifies emerging threats to UK businesses and assesses how e-crime is affecting the retail sector, and gathers best practice of measures being taken by retailers to protect themselves/customers from e-crime. The report is used to further our work with government/law enforcement for a better response to e-crime affecting retail.

Future Online Security
21st Century High Streets: A New Vision for our Town Centres
Published: July 2009

As the recession deepens, high streets across the wider UK are under greatly increased pressure. Many are struggling to provide essential services, jobs and a vibrant heart to their local communities. The BRC believes a bright, post-recession future can be secured for UK High Streets but they need to be actively planned, managed and nurtured if this is to be achieved.

Our report, 21st Century High Streets: A New Vision for our Town Centres, sets out a twenty-point plan for securing the long-term future of town centre retailing well beyond the end of this recession. These key recommendations are underpinned by examples of excellent practice from across the UK, where civic vision, leadership and investment, combined with effective partnerships, have delivered thriving high streets.

21st Century High Streets: A New Vision for our Town Centres
Planning Best Practice Guide
Published: July 2009

Planning is a critical business issue for all BRC members, large and small, and our membership submits thousands of planning applications every year. These range in scale from large multi-million pound supermarkets to signage changes for local high-street stores. This gives us direct experience of the planning system at every level across the UK.

The BRC commissioned a report in 2009 that looked at Planning Best Practice in relation to retail. Our Planning Best Practice Guide highlights opportunities for improving the effectiveness of retail policies at the regional, sub-regional and local levels within the planning system and recommends four ways this can be accomplished:
- Creating a consistent vision;
- Choosing sustainable locations;
- Regenerating communities; and
- Leading the way.

The Planning Best Practice Guide informed the consultation on PPS4, Planning for Sustainable Growth, which supersedes PPS6: Planning for Town Centres.

Planning Best Practice Guide
British Retailing: A Commitment to Health
Published: June 2009

British Retailing: A Commitment to Health highlights the considerable investment our members continue to pursue to help customers make healthier and balanced choices. Modelled on the Government's Healthy Food Code of Good Practice, as detailed in its obesity strategy, Healthy Weight, Healthy Lives, it covers developments in areas as diverse as reformulation, labelling and nutrition information in catering establishments, as well as offering insight into consumer attitudes into healthy food and healthy messages.

The document is fully updated to incorporate the new initiatives our members have introduced in their stores over the last three years and includes many case studies detailing how ranges have been developed, the challenges members overcame and what impact members have seen on consumer behaviour.

British Retailing: A Commitment to Health
 
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