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January 8, 2003
The BRC Retail Crime Survey is now in its 10th year, and has now become the most authoritative survey on business crime in the UK. In order to make the 10th survey the best ever, we need your help and urge retailers to contribute their data to the survey. Please find attached the survey questionnaires for both retailers and trade associations. We would prefer retailers to fill out the larger questionnaire, however if data is limited then we suggest that you fill out the smaller questionnaire intended for trade associations as all data is useful to us.
In the nine years since the British Retail Consortium started publishing the Crime Survey, a range of topics have been developed that reflect the changing retail crime risks faced by retailers. Drugs, once relatively unknown, now provide retailers with major challenges. It has been estimated that over 65% of customer theft is driven by drug users stealing to fund their habit. This has led to increases in violence to staff, which reflects the problem of trying to deal with such people when they are detained.

Youth crime is another phenomenon that retailers have seen develop with products such as music, sports equipment and cosmetics in the high-risk category. Retailers accept that their goods are frequently highly desirable and that young people may be under peer group pressure or may have been bullied or threatened into stealing goods.

Please take part in the survey, even if you cannot provide full data or answer all the questions, all information will help to increase the sample size and the validity of the data. If you would like to contribute to this survey or want to know more, please contact Michelle Hesse at ICM on 020 7436 3114 or e-mail at
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