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Policies & Issues: Retail Crime

Online sales reached around £800 million per month by autumn 2009 and are forecast to increase by around 15 percent annually, creating a correspondingly higher risk of fraud and other online crime.

Members of the BRC have expressed concern that law enforcement has failed to keep pace with this rapidly expanding threat. Whilst the BRC supports the emergence of new units to tackle e-crime/fraud, such as Action Fraud, the National Fraud Intelligence Bureau and the Police Central e-Crime Unit, their success will be limited without adequate operational capacity.

Aim: To understand how businesses are protecting themselves/customers from e-crime. To work with law enforcement agencies to understand emerging threats to retailers and what needs to be done to get business crime addressed. Work with government for a better response to the growth in e-crime.

Output: To produce a report which identifies emerging threats to UK businesses and assesses how e-crime is affecting the retail sector. The report will gather best practice of measures being taken by retailers to protect themselves/customers from e-crime. The report will then be used to further work with government/law enforcement for a better response to e-crime affecting retail.

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