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Policies & Issues: Transport

In striving to make deliveries as efficient as possible retailers seek to reduce traffic congestion and so aim to avoid peak travel times, by making use of the road during the night. Store access however is often restricted by delivery curfews, as a result of planning restrictions established when the store is built or noise abatement orders implemented by a local authority after the store has opened. Almost one third of retailers are affected in this way. The BRC undertook a survey of retailers to establish the scale and impact of such restrictions on the sector. The survey, drawing responses from retailers trading in more than 7,000 outlets, showed:

- 32% of retailers are affected by delivery curfews with many shops having more than one curfew imposed on it.
- 31% of those are affected by planning policy and 25% by noise abatement and environmental regulations.
- High street stores who take over the kerb deliveries suffer the most, with 44% affected by curfews.

A copy of the survey can be downloaded by clicking on the link in the left-hand column.

A retail and logistics working group represented by the Freight Transport Association (FTA), the British Retail Consortium (BRC) and the Road Haulage Association (RHA) has helped the Department for Transport develop a guide on delivery restrictions.

A copy of the guide is available for download from the DfT website:

The Freight Transport Association (FTA) has developed a 'Toolkit' to facilitate discussion between the relevant stakeholders with the key objective of negotiating a relaxation to an existing restriction. The Toolkit also provides a framework for running a trial study at a specific store. The toolkit can be accessed by clicking on the link below:

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