Policies & Issues: Retail Crime
BRC RETAIL CRIME SURVEY
The Annual BRC Retail Crime Survey provides valuable evidence to help fill the gap in our understanding about the impact of crime on retailers, a key sector of our economy. A broad range of retailers participate in the survey, from large multiples to smaller retailers, representing around half of the retail sector by turnover.
The survey found that in 2012-13:
- The direct cost of crime to retailers was £511m, 166 per cent higher than in 2007-08.
- Retailers suffered the highest level of theft for nine years. There were 631,391 incidents of customer theft reported in 2012-13 and thefts per 100 stores increased 5 per cent on 2011-12.
- The average value of each incident of customer theft increased by 62 per cent- a key factor driving this is thought to be the impact of organised crime gangs, who are systematically targeting higher value items.
- Retailers reported only one in ten (9 per cent) of customer theft offences to the police.
- Fraud increased by 15 per cent in 2012-13 and accounted for 41 per cent of the total cost of retail crime.
- It is estimated there were 2.7m offences in 2012-13 against retailers, directly adding £511m to retailers' costs.
- Burglaries fell by 49% compared to last year. Despite the number of burglaries falling, the cost of each incident rose from £1,730 to £2,067.
- The average cost per incident of criminal damage jumped by 114% in 2012-13, from £962 to £2,062.