|
|
|
EVENT DETAILS
RETAIL CRIME CONFERENCE 2006 & LAUNCH OF THE BRC RETAIL CRIME SURVEY 2005-06: THE CHANGING FACE OF CRIME AND HOW RETAILERS ARE RESPONDING
|
| OCTOBER 11, 2006 |
The issues for retailers in the fight against crime haven't changed, but the ways criminals are behaving have. Violence against staff, internal fraud, card not present fraud – these are all issues that remain for the retail industry, yet we are witnessing an increase in aggressive behaviour, customers and staff are becoming more sophisticated against retailers improved crime prevention systems and in turn organised crime is becoming a greater threat for the retailer with the increase in money laundering and the circulation of counterfeit goods. In response, the BRC has brought together a number of retailers and stakeholders to talk about how they are dealing with these issues and point other retailers in the direction of help and support as well as new ideas and strategies. This event is for retail loss prevention specialists working across the business as well as those involved in IT, finance and operations. Business protection is the whole organisation's responsibility and this event has been produced for those professionals with different remits to share ideas as well as best practice. The Conference will also launch the BRC Retail Crime Survey 2005-06 results.
|
|
|
Audience:
We had over 200 delegates from retail, police, crime partnerships and the security industry attend in 2005. The target audience for the event includes senior retail professionals with day-to-day responsibility for:
- Security
- Loss/Crime/Fraud Prevention
- Legal Affairs
- Human Resources and Training
- Finance
- Risk
- Auditing
In addition to representatives from the following groups:
- Police
- Crime partnerships
- Security suppliers and consultancies
- Law firms
|
|
|
Programme and Speakers:
09.00
Registration and Coffee
09.30
Chairman's Welcome
John Smith, Vice President – Retail, ADT Europe, Middle East and Africa
09.40
Government Agenda
Vernon Coaker MP, Under-Secretary of State for policing, security and community safety
10.00
Presentation of the BRC Retail Crime Survey 2005/06 Results
Key finding from this year's retail crime survey are to be presented in an audio visual featuring interviews with leading retailers responding to key findings from the survey.
10.15
Retail Agenda
Dr Kevin Hawkins, Director General, British Retail Consortium
10.30
Questions & Discussion
10.50
Coffee/Tea
11.15
Retailer Collaboration and Sharing Intelligence
· How retailers are sharing information on known criminals
· The practicalities and the results being seen
· Lessons learned and practical advice for other retailers
Steve Frame, Director of Profit Protection, Marks and Spencer
Gary Reeves, Chief Executive, New West End Company
11.45
Questions & Discussion
11.55
Internal Communication & Collaboration
· Enhancing the communication process – loss prevention is everyone's issue
· Getting the Board on side
· Involving and training store staff
· Consistent monitoring and measuring procedures throughout your stores
· Deterring internal theft
Andrew Owen, Director of Financial Operations & Risk, DSG international plc
Mitch Haynes, Head of Security, Mosaic Fashions Ltd
12.25
Questions & Discussion
12.35
Supplier Collaboration and Protecting the Supply Chain
· The illicit goods market and its effect on sales
· Developing effective and consistent selling and buying practices
· Working with suppliers and sharing intelligence
· Best practice in security audits
Tim Edwards, Director of Security, The John David Group
Ish Hussain, Availability and Shrinkage Manager UK & Ireland, Proctor & Gamble
13.05
Questions & Discussion
13.15
Buffet Lunch
The afternoon session will have two tracks with different focuses and a series of facilitated discussion groups. Delegates can choose which track they attend:
Track A: Loss Prevention Technologies
14.15
Securing the Supply Chain & Increasing Sales
· How retailers are using RFID and tagging technologies to help monitor stock losses
· How this can help increase sales in store by making goods more visible
· Working with your technology suppliers
Luis Mesa, Director of Internal Audit, Cortefiel Group
Peter Shuttleworth, Business Systems Manager for Supply Chain and RFID, Tesco
Facilitated by ADT
14.45
Tackling Internal Fraud
· Analysing sales data to investigate internal fraud
· The results retailers are seeing
· Sentencing & police response
· Staff vetting
Richard Davies, National Investigations Manager, B&Q
Stuart Green, Regional Loss Detection Manager, Boots Group plc
Facilitated by ADT
15.15
E-crime & CNP Fraud
· The changes retailers are seeing since Chip & PIN
· Measures to ensure your sales channels are secure
· What does Payment Card Industry Compliance mean for retailers
Jonathan Runnalls, Head of Professional Security Services, Verizon Business
Martin Lewis, Manager - Fraud Control Unit, APACS
Track B: Loss Prevention Policies
14.15
Violence Against Staff
· Preventative measures and new initiatives to make staff feel safe
· Staff training
David Pettitt, Head of Loss Prevention, The Co-operative Group Spar
Ian Harley, Group Security Advisor, Argos Retail Group
Facilitated by Doug Russell, Health & Safety Officer, USDAW
14.45
Security Guards – Expanding their Role
· How can retailers get the most out of their security guards
· Practical ways guards can enhance customer service
· Employing 3rd party guards and the impact the licensing laws have had
· What affect the licensing laws will have on in-house guards
Peter Kaye, Head of Business Protection, John Lewis Partnership
Mick Phipps, Head of Loss Prevention, Wilkinson Hardware Stores
15.15
Asset Recovery
· How best to recover your financial losses
· Consistency across stores
· The impact of Fixed Penalty Notices
Graham Pollock, Head of Profit Protection, Sainsbury's
15.45
Afternoon Tea & Coffee
16.00
Conference Close
|
|
|
Venue:
Victoria Park Plaza
239 Vauxhall Bridge Road
London SW1V 1EQ
www.parkplaza.com
|
|
|
Price:
BRC Member Rate: £175 + VAT
Non Member Rate: £225 + VAT
Group booking discounts are available for three or more people. Please contact Louise Alford on 020 7854 8971 to find out more.
Delegates will receive a free copy of the BRC's Retail Crime Survey at the conference. For further information on how to purchase the Retail Crime Survey 2005-06 visit BRC Reports
|
|
|
How to Book:
Please contact Louise Alford on 020 7854 8971 or email: louise.alford@brc.org.uk
|
|
|
Sponsored by
ADT is the UK's largest provider of electronic fire and security systems, and part of the world's premier security group. We protect 89 out of the UK's top 100 companies and provide security solutions to retailers of all sizes, from the smallest shop to the largest retail centre. With the ability to integrate a combination of our products - EAS, SmartEAS, RFID, CCTV, Datamining, People Counting, Intruder Alarms and Access Control - we can provide retailers with a fully customised solution to the issue of loss prevention. For further information on how ADT can help you, visit www.adt.co.uk/retail
|
|
|
Exhibitors
- Bank of England - Dedicated Micros - Guardian24 - Hicom Business Solutions - Videoswitch
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sponsorship/Exhibition Opportunities:
There are exhibition opportunities at the conference. For further information please contact Yolanda Stewart: yolanda.stewart@brc.org.uk
|
|
|
|
 back
|
|
|
