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EVENT DETAILS


BRC ANNUAL RETAIL CRIME AND LOSS PREVENTION CONFERENCE
OCTOBER 14, 2009

Headline Sponsor


Breakout Stream Sponsors





Discussion Panel Sponsor


Media Partner




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The BRC's annual Retail Crime Conference is the must attend event for all retail professionals closely involved in security, crime prevention, loss prevention, fraud and e-crime. Year after year we have over 200 attendees participating in the day. Once again, we have sourced ideas from our Head's of Security Group so we understand first hand the most pressing and challenging issues facing the industry and with this event, can help by showcasing the latest ideas and provide expert guidance with practical advice.

This year's conference will focus on:

Fraud and e-Crime

Fraud is a crime that is second only to the illegal drugs trade in terms of its impact on the UK. A report commissioned in 2007 by the Association of Chief Police Officers estimated the cost of fraud to be at least £14bn a year. According to APACS, plastic card fraud alone cost nearly £610m in 2008, an increase of more 14% over 2007. The proceeds of fraud are often used to fund more serious crimes, such as people and drug trafficking.

Members of the BRC identified that with the growth in multi-channel retailing, fraud and e-crime would be a key priority for the Heads of Security committee. The BRC's fraud & e-crime working group has been working with a range of law enforcement agencies to ensure that retailers' receive a better response to e-crime/fraud offences. Delegates will hear from these agencies.

Emerging Trends

Through presentations, discussion and interactive breakout sessions the conference will identify the emerging trends in crime against retail. Against these trends the conference will identify new and innovative initiatives to help meet these trends whether through policy changes or investment in new technologies.

Information Sharing for More Effective Crime Prevention

In response to a number of consultations, the BRC is working on a series of new initiatives to help its members through sharing information and expertise. These sessions will highlight the work being done and how retailers of all shapes and sizes can benefit.

The final session of the day will feature a discussion panel with a group of retail Heads of Security who will highlight their business priorities for the coming year. This session provides a vital opportunity to hear, interact with and have your say in front of a number of key figures working at the heart of the battle against retail crime.

Audience:
This event regularly attracts over 200 delegates from retail, police, crime partnerships and the security industry. With these numbers and this mix, the BRC conference is not only an excellent networking event, but it also provides an essential opportunity to hear and share ideas with all those involved in preventing crime and minimising losses throughout the supply chain.

Programme and Speakers:
08:30 Registration and Coffee

Chairman's Welcome
Martin Gill, Director, Perpetuity Research and Consultancy International

Understanding Fraudsters' Activity, Their Methodologies and Their Victims
Dr Bernard Herdan, Chief Executive Officer, National Fraud Authority

Gathering Information and Intelligence - How Retailers Can Benefit
Commissioner Mike Bowron, City of London Police

Serious Fraud – What Retailers' Need to Understand and How They Can Benefit from the SFO
Bob Evans, Director, Outreach, Serious Fraud Office

Discussion Panel: Fraud and e-Crime
Dr Bernard Herdan, Chief Executive Officer, National Fraud Authority
Commissioner Mike Bowron, City of London Police
Bob Evans, Director, Outreach, Serious Fraud Office
Mike Wyeth, Board Security Adviser, Shop Direct Group
Catherine Tong, Online Fraud Manager, Tesco

11:00 Tea & Coffee Break

11:30 Sponsors Address - Emerging Trends
Chaired by Adrian Beck, Head of criminology University of Leicester
Alan Grocott , NEXT
Sue Lamley, HMV UK
Peter Just, SysRepublic

Breakout Sessions Choose from one of the following sessions

A. Securing Your Cash, Sponsored by G4S
David Kightley, Head of Shrinkage, Marks and Spencer
Alistair Fowler-Marson, Head of Retail Development, G4S Cash Solutions
Godfried Hendriks, Tidel Engineering
In an economy where security investments need to show a measurable return on investment, G4S profiles a solution that is specifically designed to improve security and productivity levels. With the opportunity to hear from Marks and Spencer on how the CASH360 solution is bringing benefits to their operation, and to quiz the experts on how your business could benefit from this technology, the G4S breakout session promises to be time well spent for those choosing to attend.

B. Counter Terrorism,
Peter Kaye, Head of Business Protection & Continuity, John Lewis Partnership
Peter will be joined by an official from the Office of Security and Counter-Terrorism in the Home Office

This year saw the Government's consultation on "Working together to protect Crowded Places". A BRC Heads of Security Working CT Group was convened to understand and respond with the implications for Retailers. Come to this session to understand:

- the common objective of developing a process which enables effort and resources to be directed where they will deliver the most effective results
- the meaning of 'proportionality' in responding to the guidance
- Implications for the Planning process
- How Retailers can work with the Public sector

C. Non-Confrontational Interview Techniques– Sponsored by Wicklander Zulawski Association
Shane Sturman, President, Wicklander Zulawski
Richard Mathers, Wicklander UK
Using a structured, non-confrontational approach an investigator is often able to obtain a confession without the suspect ever making a denial or protesting his innocence. In addition, because of the non-confrontational approach the resulting confession often includes information not revealed during the investigation. The result is a legally acceptable confession obtained in a palatable way benefiting the suspect, interrogator, and organisation.

This workshop will use actual videos of the method in practice to illustrate the structure and teaching points.

13:00 Buffet Lunch and Networking

Briefing from the heart of Government
Alan Campbell MP, Parliamentary Under-Secretary of State for Crime Reduction

Developing a National mapping exercise - response to Business Crime and further developing a framework of support to SME's
Andy Pope, National Business Crime Partnership Manager, The Co-operative

Partnership Information Sharing
Maxine Fraser, National Executive, Retailers Against Crime

Discussion Panel: Challenges for Retail Heads of Security - Sponsored by CAP Index
Sean Bowen, Head of Security, ASDA
Mike Maguire, Director of Risk Management, The Gap UK Limited
Michael Phipps, Loss Prevention Manager, Wilkinson Hardware Stores Ltd
Stephen B. Longo, Vice President, Business Development, CAP Index, Inc.

Tea & Coffee Break

16:30 Conference Close

Venue:
Radisson SAS Portman Hotel
22 Portman Square
London

To view a map please use the following link:

Click here

Price:
BRC Retailer Members: £190 + VAT (£218.50)

BRC Associate Members & Non-Member Retailers: £220 + VAT (£253.00)

All Others: £250 + VAT (£287.50)

Group discount: Receive a 15% discount when three or more delegates book from the same organisation at the same time

How to Book:
Download, complete and return the booking form (see link at foot of page), or contact Laura Gallop on 020 7854 8971 or email:  events@brc.org.uk.

Accomodation
BRC is holding a number of rooms at the Radisson SAS Portman Hotel on Tuesday 13 October at a preferential rate of £156 Inc breakfast and VAT for a limited period of time. To book call Reservations on 020 7208 6000 or email reservations.london@radissonsas.com quoting reference 091013BRCT

Headline Sponsor

Exhibitors:
The following organisations will be exhibiting at the Conference:



















The following organisations are supporting the Conference:


Breakout Stream Sponsors



Discussion Panel Sponsor

Media Partner



Sponsorship/Exhibition Opportunities:
There are a number of different opportunities available at this event. For more information please contact the events team on 020 7854 8971 or email: events@brc.org.uk.

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