After an incredibly successful event in March 2010, the BRC will once again be running a one-day conference focussing on successful multi-channel retailing. The event will offer a unique chance to learn lessons from a diverse group of leading retailers, exchange ideas and debate the future direction of multi-channel retailing.

In today's highly competitive and fast moving retail environment can you afford to miss out? Book now to explore:

• Current challenges facing retailers, including driving productivity, enhancing the customer experience and delivering products in the most cost effective and reliable way.
• How constant technological innovation, the internet and social networks enable greater information sharing, increased consumer choice and more educated savvier shoppers.
• Increased opportunities and competition from online, in-store and oversea's retail strategies.
• How important it is to better understand consumer preferences and tailor products and services at the individual level, therefore offering a strong and consistent multichannel offer.

This conference seeks to offer all retailers an opportunity to assess and improve on their own strategies by offering expert advice through first-hand experiences.